Jaguar Approved Promise


Every Jaguar car feels as alive as the day it was created, whether it’s new or Approved. So you can be reassured that your Approved Jaguar is authenticated, rejuvenated and as alive as the day it was born. To guarantee it leaves a retailer in exceptional condition, an Approved customer promise is in place. This gives you absolute peace of mind and ensures your car delivers the most exhilarating drive possible.

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Two Year unlimited km or 150.000 KM Jaguar Approved Warranty

​The Jaguar Approved Warranty is exclusively for vehicles under 5 years old that have covered less than 150,000 kilometres at the time of purchase and is only available through an authorised Jaguar Retailer. This comprehensive cover is the equivalent of a new car warranty. Using only Jaguar Genuine Parts, it covers repairs for sudden and unexpected mechanical or electrical failure and work is only ever undertaken by our Trained Technicians. Nothing less. There are no limits to the number of claims that can be made, up to the purchase price of the car, and the Warranty covers you for a minimum of two years. This is only available through an authorised Jaguar Retailer.

24/7 UK and European roadside assistance for 24 months

​Jaguar Assistance is a comprehensive assistance programme, designed specifically for Jaguar drivers to promote absolute peace of mind. The programme provides assistance in any motoring emergency, from immobilisation due to breakdown or accident, to minor emergencies such as a puncture or lost keys. All Jaguar Approved Vehicles are covered for the entire duration of the warranty period with UK and European Roadside Assistance. This operates 24 hours a day, 365 days a year and includes home start, car hire, onward travel arrangements, vehicle re-delivery, accommodation and an accident management service. They are all included.


We have a checklist of 165 points of inspection in place that has to be followed to the letter. This guarantees your car is in the best possible electrical and mechanical condition and its bodywork is pristine. Using the very latest technologies, tools and diagnostic equipment, our technicians carry out these checks with the utmost rigour. The inspection always includes paintwork, interior, a complete engine preparation, a road test and a final inspection before the car is personally signed off by one of our Jaguar Technicians. All cars have to pass all 165 checks to become Jaguar Approved.

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It takes a certain type of person to deliver the levels of professionalism, skill, and attention to detail that we expect. Any reconditioning work will be undertaken by Jaguar Trained Technicians using specific tools, diagnostic equipment and Jaguar Genuine Parts. We always work to the most exacting standards, which is why only our Approved Retailers should ever undertake the work.

Independent Mileage and History Check

​The history of every car is comprehensively checked using market leading independent research. All cars come with an Independently Verified Mileage and a Certified Ownership History to ensure that there is no finance outstanding on the vehicle and that it has not been stolen or written-off. This ensures that you drive away safe in the knowledge that your new Approved Jaguar has a full history and delivers what you expect from it.


Every car undertakes a road test, during which our technicians look to assess the unique performance characteristics of each car. For instance, suspension, vibration, braking systems, engine performance, transmission and nine other specific areas are monitored to ensure peak performance. In short, it means your Approved Jaguar feels as alive as a new one.


To maintain the high standards we set ourselves and our Retailers, an independent inspection of our service, facilities and staff is regularly undertaken. This covers all aspects of the Approved Programme from a customer's perspective, including facilities and the cars themselves.

The Jaguar Approved Programme has been designed to ensure that you receive the same level of quality, service and customer satisfaction that you would when buying a new vehicle.

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